RA Systems support UKSPA Clarity which is software used at Enterprise Center and The Dome for room bookings.
The VPN account used by RA Systems is EXTL084
If RA Systems need access they should email firstname.lastname@example.org
RA Systems need to give a description of the work being undertaken. If there are any changes to the system then an RFC needs to be completed.
Service Centre will then set the password for EXTL084 using enigma.derby.ac.uk
Service Centre then reply to RA Systems with the new password.
The member of Service Centre who changed the password needs to make note in their Outlook Calendar to change the password to something else after 1 week.