SPSS Error 1320 Solution

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Error 1320 Solution

Problem: An Error 1320 occurs when trying to install the SPSS app.

Symptom: An error 1320 the specified path is too long dialogue appears.

Diagnostics:

This problem has most commonly been reported on Sony Vaio machines running Microsoft Vista, however there have been reports from other machine types as well. The MSI 1320 error usually occurs when the installation folder (INSTALLDIR) the user is installing to is a mapped network drive, or has been substituted using the DOS 'SUBST' command. So as an initial diagnostic, please check to be sure this is not the case in your situation.

Solution:

You can use the following solution until we are able to rectify this error:

Remove the "Application Data" shortcut (junction) from the "C:\ProgramData" directory:

  1. Click on your Start button, select Computer.
  2. Select the "Organize" drop-down located in the upper left-hand corner and select "Folder and Search Options".
  3. Select the "View" tab, select the following options:

Select "Show hidden files and folders".

Deselect "Hide protected operating system files".

  1. Click OK.
  2. Navigate to "C:\ProgramData".
  3. Locate the "Application Data" shortcut.
  4. Click and drag the "Application Data" shortcut to another location. For example, your Desktop.
  5. Install SPSS.
  6. When the installation is complete, you may move the "Application Data" shortcut to its original location.
  7. Click on your Start button, select Computer.
  8. Choose the "Organize' drop down located in the upper left-hand corner and select "folder and search" options.
  1. Choose the "view" tab, select the following options:

De-select/Uncheck "Show hidden files and folders".

Select/Check "Hide protected operating system files"

  1. Click OK.
  2. Close the Window.

Restore of Settings Problem

If you have issues restoring the settings that were in place prior to the resolution process, please perform the following steps:

  1. Click on your Start button, select Computer.
  2. Choose the "Organize" drop-down located in the upper left-hand corner and select "Folder and Search Options".
  1. Choose the "View" tab, select the following options, and click OK:
  2. Select the 'Do not show hidden files and folders'
  3. Select the 'Hide protected operating system files'
  4. Select the Apply
  5. Select the OK
  6. Close Computer window.
     
    Results: Your original settings will now be restored.
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