Please be aware you can only recall unread internally sent e-mails and not those sent to students or other organisations.
Note: The option to recall emails is only available in the Windows desktop version of Outlook. The Mac version of Outlook does not support email recall - please see this guide.
To recall an e-mail sent internally please follow the steps below.
1. Click on your Sent Items folder in Outlook;
2. Locate the e-mail you wish to recall in your sent Items;
3. Open the e-mail and click on the drop-down list
4. Select Recall This Message...
5. Select Delete unread copies of this e-mail click Ok;
6. The E-mail in the sent items will then show 'You attempted to recall this e-mail on' followed by date and time;
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7. If the e-mail was successfully recalled you will receive an e-mail in your inbox with 'Message Recall Success';
