Important: If you are signed into a staff PC, please remember to log out and back after changing your password.
There are several ways in which you can change your password:
If you are a member of staff based on campus, the easiest (and most trusted) way to change your password is to log into the Staff iD site and click the Change Password link in the top right of the page.
Use this option if you have 'MENT' account (Staff based on campus with an 'STF' or '78XXXX' account can also use this method).
1. Click here to go to go the password change site;
2. Enter your login username followed by @derby.ac.uk
3. Enter the characters in the image, if they are not clear, the speaker icon can be selected to hear the characters, press the refresh button to show different characters
Note: Characters are not case sensitive;
4. Click Next;
5. Ensure the I've forgotten my password option is selected and click next;
6. You will now need to verify your identity by using either your phone or email account to send a verification code to, then click Email or Next depending on the option you have selected;
Note: If you have not registered your details into the system, please follow this guide that shows how to do this.
7. Once you have received the verification code, enter it into the text box on the screen;
8. You can now enter a new password.
You can also press 'ctrl' + 'alt' and 'del' on your keyboard then select the Change Password option in the list. Ensure you log out and back into Windows after using this option.
Note: Do not use the Reset password link on the lock screen as this method will not work.
1. Sign into your Office 365 account using your existing password;
2. Click on your profile on the upper right side, and click My account;
3. Click Manage security & privacy in the Security & privacy section;
4. Select Password;
5. Enter your old password, set and confirm your new password;
6. Click Submit;
7. If you are signed into a staff or student computer, please log out and back into Windows so your new password is fully synchronised.