Change default email client

Title

Oracle Finance users on computers that have been upgraded to Windows 10 are finding that the approval notification email opens up the response message in the Mail application instead of Outlook

Issue

Some users with Windows 10 are finding that when they click on the ‘Accept’ or ‘Reject’ link from an approval notification email it opens up the response message in the Mail application despite the original approval notification email being open in Outlook.

Solution

The solution is to set MS Outlook as the default mail Application, this is achieved by the following steps  :

1.  Open the Control Panel:
2.  In the Control Panel dialog box, in the Search Control Panel textbox, enter Default and choose Default Programs:
3.  On the next screen, click Associate a File Type or Protocol with a program link:
4.  On the Default App screen,  click Mail:
5. Choose the client you prefer : Outlook 2016
6. Click Reset