This is a continuation of the application account creation and management process. If you have not completed step 1 & 2, please navigate to this guide were stage 3 is also discussed: https://itservicecentre.derby.ac.uk/hc/en-us/articles/360002188219-Applicant-Account-Creation-and-Management
Stage 3 - Registering for the password management system
During this stage you will add a phone number and email address in to our Self Service Password Reset system. This means that you will never be locked out of your account as you will be able to reset your password and unlock your account using your phone number or email account.
Please follow this link:
Please type in your student ID that is shown at the top of the email invitation.
Buxton and Leek students: this will be 3 letters followed by 8 numbers followed by @unimail.derby.ac.uk for exampleAAA00000000@unimail.derby.ac.uk.
University of Derby students: this will be 9 numbers beginning with 100 or 019 followed by @unimail.derby.ac.uk for firstname.lastname@example.org or email@example.com as shown on the page below.
You will then be asked for your password;
Once you are signed in, you'll be able to setup your phone number (landline or mobile) and/or email address in the screen shown below.
You'll be asked to verify the details you provide as described in the "Register your details in the password management system" guide which is shown at the start of stage 2. Once you finish the steps please close down the screen and read your stage 3 information as discussed below in the next stage.
All students, except Online Learning and Buxton & Leek College:
From 21st August, the portal will be opened and you will receive an email inviting you to upload your photo for an ID card, complete online enrolment and retrieve your programme timetable. This invitation can only be sent once you have completed the steps above. If you do not receive this invitation having completed the required steps, please call +44(0)1332 591063.
For further welcome information please go to
Online Learning students only:
You will receive an email inviting you to enrol which will include all of the information you will need to complete enrolment. If you have any queries or do not receive this invitation, please contact the UDOL team on +44(0)1332 594000 option 3.
Please note that this invitation will only be sent once you have completed the steps above and created your password.
Buxton & Leek College students only:
You should have all you need in the letter you will have received by post from the College. If you have any questions, please contact Buxton & Leek College on 0800 0740099.