This guide has been written to describe how users can install and log into Cisco Jabber on an Apple Mac.
Cisco Jabber is a unified communications application for University and personal Windows and macOS devices. Use of Cisco Jabber will allow staff to send and receive phone calls, conduct IM chats to other Jabber users, and search the UoD staff directory.
Cisco Jabber does not require the use of a VPN connection, it will automatically connect to the University network and replicate the usage of a desk phone, this also includes hunt group and pickup group functionality.
Jabber is best used for users who often work away from their desk or home working.
Installing Jabber onto your Mac
On your work device on your Mac, please go to the Self Service Portal which may either be on your task bar or in your launchpad. Search for Cisco Jabber and install following the on-screen instructions