This guide has been written to describe how users can install and log into Cisco Jabber from a Mac Device.
Cisco Jabber is a unified communications application for University and personal Windows and Mac OS X devices. Use of Cisco Jabber will allow staff to send and receive phone calls, conduct IM chats to other Jabber users, and search the UoD staff directory.
Cisco Jabber does not require the use of a VPN connection, it will automatically connect to the University network and replicate the usage of a desk phone, this also includes hunt group and pickup group functionality.
Jabber is best used for users who often work away from their desk or home working.
Installing Jabber onto your Mac Devices
1. Install Cisco Jabber
a) Install Jabber on your personal or unmanaged Mac device
To install the Jabber software please follow the below link and scroll to the section that is titled 'For Staff Use Only'
Install Jabber following the on-screen instructions.
Please Note: When installing Jabber onto your personal devices, you will be prompted with a series of certificates, please accept them all to complete the installation of Cisco Jabber. Once this is completed you can follow from step two below to sign in and use the application.
b) Install Jabber on a University managed Mac device
On your work device on your Mac, please go to the Self Service Portal which may either be on your task bar or in your launchpad. Search for Cisco Jabber and install following the on-screen instructions
2. Log into Cisco Jabber
Once installed, log into the Cisco Jabber App using your University credentials (email@example.com and your usual university password).
3. If presented with the below security prompt, please accept and continue
There may be multiple prompts, please accept them all
4. Using Cisco Jabber
Linked below is a quick start guide for using Jabber and will help you to navigate the functions within the Jabber Application.