This guide will go through what the Multi-factor authentication (‘MFA’) is and how you can change/amend the authentication methods such as phone number, email and app.
Multi-factor authentication (‘MFA’) helps secure your University account and data from being compromised. MFA adds an additional layer of security (something you have, e.g. a mobile phone) to your account to ensure that it is you using your account.
To allow access to your account away from the University, please ensure your verification settings are correct by going to Staff iD https://staff.derby.ac.uk, clicking on your initials / photo (top right) and select 'View account' and then 'Security Info'. You will have to verify your details to gain access.
For the best experience, we recommend that you enable the Authenticator app. The Authenticator app can be setup for systems used outside of work, for example your personal email and social media accounts. Select Set up Authenticator app and follow the instructions.
If you make sure the office phone is ticked, then you will always be able to sign-in to the system at work to update your details, for example if you change your mobile phone. If this is incorrect, or the country code is not displayed, please let IT Services know and we can update this for you.
For additional options, you can also add your mobile phone to allow text messages and phone call access.
Don't forget to check your default sign-in method before leaving!