This guide has been written to describe how users can install and log into Cisco Jabber on an Apple Mac.
Cisco Jabber is a unified communications application for University and personal Windows and macOS devices. Use of Cisco Jabber will allow staff to send and receive phone calls, conduct IM chats to other Jabber users, and search the UoD staff directory.
Cisco Jabber does not require the use of a VPN connection, it will automatically connect to the University network and replicate the usage of a desk phone, this also includes hunt group and pickup group functionality.
Jabber is best used for users who often work away from their desk or home working.
Installing Jabber onto your Mac
To install the Jabber software please follow the below link and scroll to the section that is titled 'For Staff Use Only'
Click here to install Cisco Jabber from the Course Resources Software Tab
Install Jabber following the on-screen instructions.
Please Note: When installing Jabber onto your personal devices, you will be prompted with a series of certificates, please accept them all to complete the installation of Cisco Jabber. Once this is completed you can follow from step two below to sign in and use the application.