University of Derby
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IT Services Knowledge Base
  1. IT Services - University of Derby
  2. ITS internal Knowledge Base

ITS internal Knowledge Base


IT Services internal guides for staff

UDO management and information for ITS

  • Book a PC via UDo App

Business Systems

  • Student login to Primo from Udo fails and in Primo "The login process has failed. Please refer to library staff for assistance."
  • 404 Blackboard error message
  • Azure AD authentication and Shibboleth authentication
  • TTUNIT appfarm site replaced with PeopleSoft page for UDo Roles lookup
  • Connect2 from Lorensburg
  • Browzine
See all 9 articles

ORC-D

  • Features and how to connect Jabra-GN - Speakers
  • Unusual display characteristics on external monitors when using a ThinkPad USB-C dock - Troubleshooting and Fix
  • Linking OL2 to OL1 lecture theatre

Service Centre Procedures

  • Restore an email after running the Spam purge tool

ITS internal

  • MS012 Digital Design Hub Documentation

  • UDO
  • Staff
  • Library
  • ITS Internal
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