University of Derby
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IT Services Knowledge Base
  1. IT Services - University of Derby
  2. ITS internal Knowledge Base

ITS internal Knowledge Base


IT Services internal guides for staff

UDO management and information for ITS

  • Book a PC via UDo App

Business Systems

  • 404 Blackboard error message
  • Azure AD authentication and Shibboleth authentication
  • Unlocking marcgrab process in ESS Alto (formerly Capita)
  • TTUNIT appfarm site replaced with PeopleSoft page for UDo Roles lookup
  • Capita Keystone
  • Connect2 from Lorensburg
See all 12 articles

ORC-D

  • Features and how to connect Jabra-GN - Speakers
  • Unusual display characteristics on external monitors when using a ThinkPad USB-C dock - Troubleshooting and Fix
  • Office 365 - Your Account Doesn't Allow Editing on a Mac
  • Linking OL2 to OL1 lecture theatre

Service Centre Procedures

  • Restore an email after running the Spam purge tool

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