To open a shared mailbox your account has permission to access, follow the steps below.

1. Open the Staff iD site.

2. Click the Square App Launcher icon on the top left and open Outlook online

3. Click your photo/icon in the top right;

4. Select Open another mailbox;

5. Enter the full name of the shared mailbox (including the '@derby.ac.uk' suffix) in the text box. The name should auto-fill as you are typing;

6. Click the mailbox in the list and select Open;

7. The shared mailbox will open in a new tab in your internet browser.