Staff Guides
Working from home
- Access university resources off campus (Staff guide) and using VPN
- Access network files off campus
- U: Drive Missing From File Explorer
- VPN for Managed Staff Apple Macs
- FOR STAFF: Setting up a Teams call with a student or external
- How to Log In and Use Cisco Webex Meetings
Logging in and Passwords
Staff Email
- How to add a shared mailbox into Outlook
- Outlook Search, Functionality and Limitations of the Search Features
- Office 365 Distribution Group Management
- Change the Regional settings in Office 365
- Change the time zone in Outlook web app (Webmail)
- Grouping Tasks by mailbox in Outlook Task Bar
Security & Governance
- Changing your MFA verification details
- Why am I seeing a 'Suspicious activity detected' message upon sign-in?
- Why am I seeing a ‘We didn’t hear from you’ message upon sign-in?
- Why am I seeing a ‘Approve sign-in request’ message upon sign-in?
- Why am I seeing a ‘Your sign-in was blocked’ message upon sign-in?
- How to browse the web securely
Staff software
- ITS Software Summer Refresh 2019
- Skype for Business | Introductions, Setup and User Guide
- Logging into Jabber - Enquiry and Hotline staff at home with Managed Devices
- Clearing Guide - Academics on-site
- Clearing Hotline and Enquiries - Jabber guide
- Clearing User-guides
Accounts
Wifi
- Eduroam Wireless Network
- Eduroam Troubleshooting Guide
- UniGuest Network
- Connect to Eduroam for Visitors from other Eduroam Institutions
- Connect to Eduroam on Windows Mobile
- Connect to Eduroam on Windows 10
Staff Office 365
- Managing Notifications in Microsoft Teams
- Microsoft OneDrive
- Public Versus Private Teams/Groups in Microsoft Teams and Office 365 Groups
- Managing Automatic Start in Microsoft Teams
- Microsoft Office 365 Pro Plus Staff Upgrade Q&A
- Uploading FIS file into ProGeneral error
Anti Virus and Spam
Connect to the University network via VPN
Oracle Finance System
Audio / Visual
- Kedleston Road Teaching Room Facilities
- Teaching Room Directory
- Solstice Pod Wireless Connection
- Derby Theatre Teaching Area Audio Visual Facilities
- DT005 Audio Visual Facilities
- DT010 Audio Visual Facilities
Windows Desktop
- Introductory guides to Windows 10
- Requesting access to a Shared folder
- How to Set up Dual Monitors in Windows 10
- How to Backup your Internet Browser Bookmarks
- Supported Operating Systems and Web Browsers
- Visitor Management User Guide
Apple Desktop
Panopto
Printing
- Kyocera MyPrint Information
- How to SCAN using a Kyocera MFD
- Printing in black and white when selecting the colour printer in Excel
- How to Photocopy using a Kyocera MFD
- Register your ID card on a Kyocera MFD
- How to Print using Kyocera MFD
Staff Course Resources
- Course Resources Help Guides for Staff
- Anonymous Marking
- ALLY – Accessibility
- Course Resources ( Blackboard) Administrative Support Access
- Preview User appearing in Course Resources
- Which web browsers are compatible with Pyramid reports? (Blackboard Analytics)
Staff Onboarding
Telephones
- Cisco Jabber
- Resetting your Phone PIN
- First Time Login on Phone System
- Change your Voicemail PIN
- Jabber - Changing your default sound device / headset
- Installing Cisco Jabber for Windows (Personal)
UoD Inter-departmental Guides
Mobile Devices
- Mobile Device Management (MDM) - Home
- How to copy from iPad or iPhone to your computer
- Mobile Device Management - Minimum Device Specs
- Why Should I Enrol or Register my Mobile Device?
- Mobile Management - What settings will be applied?
- Mobile Management - Work Devices
