Staff Guides
Working from home
- Access university resources off campus (Staff guide) and using VPN
- Microsoft Teams
- Access network files off campus
- Unknown User in Microsoft Teams
- Windows File Explorer Not Responding and Crashing
- U: Drive Missing From File Explorer
Logging in and Passwords
- How to unlock your account
- Manage your password
- Register your Security Information (Staff)
- Password Complexity Requirements
- If you know your current password and need to change it (Staff or users with a 'MENT' or 'OS' account)
- If you have forgotten your password (Staff)
Staff Email
- The Briefing Email Overview
- Daily Briefing Email | Q & A
- How to add a shared mailbox into Outlook
- Outlook Search, Functionality and Limitations of the Search Features
- How do I request access to another staff member's mailbox?
- Office 365 Distribution Group Management
Security & Governance
- Updating your security details
- Multi-Factor Authentication Guide
- Why am I seeing a ‘We didn’t hear from you’ message upon sign-in?
- Why am I seeing a ‘Approve sign-in request’ message upon sign-in?
- Why am I seeing a ‘Your sign-in was blocked’ message upon sign-in?
- Why am I seeing a 'Suspicious activity detected' message upon sign-in?
Staff software
- ITS Software Summer Refresh 2019
- Skype for Business | Introductions, Setup and User Guide
- How to Install Grammarly (add-in) for Microsoft Word - mac OS Devices
- How to Install Grammarly (add-in) for Microsoft Word Online
- How to Install Grammarly (add-in) for Microsoft Word & Outlook - Personal Windows 10 Devices
- How to Install Grammarly (add-in) for Microsoft Word & Outlook - Managed Windows 10 Devices
Accounts
Wifi
- Eduroam Wireless Network
- Eduroam Troubleshooting Guide
- UniGuest Network
- Connect to Eduroam for Visitors from other Eduroam Institutions
- Connect to Eduroam on Windows Mobile
- Connect to Eduroam on Windows 10
Staff Office 365
- Announcing General Availability Of Breakout Rooms For Teams
- Managing Notifications in Microsoft Teams
- Microsoft OneDrive
- Public Versus Private Teams/Groups in Microsoft Teams and Microsoft 365 Groups
- Managing Automatic Start in Microsoft Teams
- Microsoft Office 365 Pro Plus Staff Upgrade Q&A
Anti Virus and Spam
Connect to the University network via VPN
Oracle Finance System
Audio / Visual
- Kedleston Road Teaching Room Facilities
- Teaching Room Directory
- S302 Audio Visual Facilities
- S104 Dovedale Audio Visual Facilities
- S303 Audio Visual Facilities
- Solstice Pod Wireless Connection
Windows Desktop
- Introductory guides to Windows 10
- Requesting access to a Shared folder
- How to Set up Dual Monitors in Windows 10
- How to Backup your Internet Browser Bookmarks
- Supported Operating Systems and Web Browsers
- Visitor Management User Guide
Apple Desktop
Panopto
Printing
- Kyocera MyPrint Information
- How to SCAN using a Kyocera MFD
- Printing in black and white when selecting the colour printer in Excel
- How to Photocopy using a Kyocera MFD
- Register your ID card on a Kyocera MFD
- How to Print using Kyocera MFD
Staff Course Resources
- Course Resources Help Guides for Staff
- Anonymous Marking
- ALLY – Accessibility
- Course Resources ( Blackboard) Administrative Support Access
- Preview User appearing in Course Resources
- Which web browsers are compatible with Pyramid reports? (Blackboard Analytics)
Staff Onboarding
Telephones
- Cisco Jabber
- Resetting your Phone PIN
- First Time Login on Phone System
- Change your Voicemail PIN
- Jabber - Changing your default sound device / headset
- Installing Cisco Jabber for Windows (Personal)
UoD Inter-departmental Guides
Mobile Devices
- Mobile Device Management (MDM) - Home
- Student Loan Laptops - Staff Process
- How to copy from iPad or iPhone to your computer
- Mobile Device Management - Minimum Device Specs
- Why Should I Enrol or Register my Mobile Device?
- Mobile Management - What settings will be applied?
