Staff Guides
Working from home
- Access university resources off campus (Staff guide) and using VPN
- Access network files off campus
- Update password on University managed devices located off campus
- Unknown User in Microsoft Teams
- U: Drive Missing From File Explorer
- VPN for Managed Staff Apple Macs
Logging in and Passwords
- Set up Multi-Factor Authentication (MFA) (Staff Guide)
- Manage Your Security Details for Multi-Factor Authentication (MFA) (Staff Guide)
- How to unlock your account
- Manage your password
- Invida Support
- Password Complexity Requirements
Staff Email
- The Briefing Email Overview
- How to add a shared mailbox into Outlook
- Switch from Outlook (New) to Outlook Classic
- How to Manage Distribution Groups (New)
- How to add personalised timetable from CMISGo into Outlook
- Outlook Search, Functionality and Limitations of the Search Features
Security & Governance
- Multi Factor Authentication Guide
- Change verification method to OTP card
- How to keep your data private on the web
- How to avoid scams on the Internet
- Protecting our University network - changes to USB removeable storage for staff
- The physical side of cybersecurity
Staff software
- ITS Software Summer Refresh
- How to Check My IT Requests
- Basic Linux operation and commands
- Installing LAMMPS under Windows Subsystem for Linux
- Derby WordPress
- TestReach Offline Assessment Portal for Invigilators: Walkthrough Guide
Accounts
Wifi
- Eduroam Wireless Network
- Eduroam Troubleshooting Guide
- Visitor and Public Wi-Fi: _TheCloud
- Connect to Eduroam for Visitors from other Eduroam Institutions
- Connect to Eduroam on Windows Mobile
- Connect to Eduroam on Windows 10
Staff Microsoft 365
- Announcing General Availability Of Breakout Rooms For Teams
- Managing Notifications in Microsoft Teams
- Public Versus Private Teams/Groups in Microsoft Teams and Microsoft 365 Groups
- Managing Automatic Start in Microsoft Teams
- @blc.ac.uk email addresses need to use @derby.ac.uk for Office365
- Signing into another account in Microsoft 365
Anti Virus and Spam
Connect to the University network via VPN
Oracle Finance System
Audio / Visual
- Kedleston Road Teaching Room Facilities
- Teaching Room Directory
- Enterprise Centre Ground Floor Audio Visual Facilities
- EC G14 Audio Visual Facilities
- EC G12 Audio Visual Facilities
- EC G13 Audio Visual Facilities
Windows Desktop
- Introductory guides to Windows 10
- Requesting access to a Shared folder
- Taking Screenshot and attaching to IT service Chats
- Upgrading your device November 2021
- How to check your computer name
- Checking Windows 10 version
Apple Desktop
Printing
- Kyocera MyPrint Information
- How to SCAN using a Kyocera MFD
- Printing From Staff Laptops
- Printing in black and white when selecting the colour printer in Excel
- Register your ID card on a Kyocera MFD
- How to Print using Kyocera MFD
Blackboard Learn
Staff Onboarding
Telephones
UDo - Online portal to the University of Derby (Current Students/Applicants)
UoD Inter-departmental Guides
Mobile Devices
- Mobile Device Management (MDM) - Home
- TROUBLESHOOTING: Blackboard App : Blackboard Mobile App : Blackboard Learn App : Blackboard Instructor App :
- How to copy from iPad or iPhone to your computer
- Mobile Device Management - Minimum Device Specs
- Why Should I Enrol or Register my Mobile Device?
- Mobile Management - What settings will be applied?