Staff Guides
Working from home
- Access university resources off campus (Staff guide) and using VPN
- Microsoft Teams
- Access network files off campus
- Unknown User in Microsoft Teams
- U: Drive Missing From File Explorer
- VPN for Managed Staff Apple Macs
Logging in and Passwords
- Set up Multi-Factor Authentication (MFA) (Staff Guide)
- Manage Your Security Details for Multi-Factor Authentication (MFA) (Staff Guide)
- How to unlock your account
- Manage your password
- Invida Support
- Partnerships Hub
Staff Email
- The Briefing Email Overview
- Daily Briefing Email | Q & A
- How to add a shared mailbox into Outlook
- Outlook Search, Functionality and Limitations of the Search Features
- How do I request access to another staff member's mailbox?
- Office 365 Distribution Group Management
Security & Governance
- Multi-Factor Authentication Guide
- Change verification method to OTP card
- Staff OTP cards for security verification
- How to keep your data private on the web
- How to avoid scams on the Internet
- The physical side of cybersecurity
Staff software
- ITS Software Summer Refresh 2021
- "Member does not have access rights for this zone" message in Sentry Juno access gates
- Basic Linux operation and commands
- Installing LAMMPS under Windows Subsystem for Linux
- How to Install Grammarly (add-in) for Microsoft Word - mac OS Devices
- How to Install Grammarly (add-in) for Microsoft Word Online
Accounts
Wifi
- Eduroam Wireless Network
- Eduroam Troubleshooting Guide
- Visitor and Public Wi-Fi: _TheCloud
- UniGuest Network
- Connect to Eduroam for Visitors from other Eduroam Institutions
- Connect to Eduroam on Windows Mobile
Staff Office 365
- Announcing General Availability Of Breakout Rooms For Teams
- Managing Notifications in Microsoft Teams
- Microsoft OneDrive
- Public Versus Private Teams/Groups in Microsoft Teams and Microsoft 365 Groups
- Managing Automatic Start in Microsoft Teams
- Microsoft Office 365 Pro Plus Staff Upgrade Q&A
Anti Virus and Spam
Connect to the University network via VPN
Oracle Finance System
Audio / Visual
- Kedleston Road Teaching Room Facilities
- Teaching Room Directory
- E702 Audio Visual Instructions
- E901 Audio Visual Facilities
- TL208 Audio Visual Facilities
- E113 Audio Visual Facilities
Windows Desktop
- Introductory guides to Windows 10
- Requesting access to a Shared folder
- Upgrading your device November 2021
- How to check your computer name
- Checking Windows 10 version
- Quick Assist - Remote Assistance Tool - Windows 10
Apple Desktop
Printing
- Kyocera MyPrint Information
- How to SCAN using a Kyocera MFD
- Printing From Staff Laptops
- Printing in black and white when selecting the colour printer in Excel
- How to Photocopy using a Kyocera MFD
- Register your ID card on a Kyocera MFD
Staff Course Resources
Staff Onboarding
Telephones
- Cisco Jabber
- Resetting your Phone PIN
- First Time Login on Phone System
- Teams Phone - Activate Calls Dial Pad
- Using Audacity to record automated messages for telephony.
- Re-skilling in Finesse
UoD Inter-departmental Guides
Mobile Devices
- Mobile Device Management (MDM) - Home
- TROUBLESHOOTING: Blackboard App : Blackboard Mobile App : Blackboard Learn App : Blackboard Instructor App :
- How to copy from iPad or iPhone to your computer
- Mobile Device Management - Minimum Device Specs
- Why Should I Enrol or Register my Mobile Device?
- Mobile Management - What settings will be applied?
