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  1. IT Services - University of Derby
  2. Staff Guides

Staff Guides


Working from home

  • Access university resources off campus (Staff guide) and using VPN
  • Access network files off campus
  • Update password on University managed devices located off campus
  • Unknown User in Microsoft Teams
  • U: Drive Missing From File Explorer
  • VPN for Managed Staff Apple Macs
See all 9 articles

Logging in and Passwords

  • Set up Multi-Factor Authentication (MFA) (Staff Guide)
  • Manage Your Security Details for Multi-Factor Authentication (MFA) (Staff Guide)
  • How to unlock your account
  • Manage your password
  • Invida Support
  • Password Complexity Requirements
See all 9 articles

Staff Email

  • The Briefing Email Overview
  • How to add a shared mailbox into Outlook
  • Switch from Outlook (New) to Outlook Classic
  • How to Manage Distribution Groups (New)
  • How to add personalised timetable from CMISGo into Outlook
  • Outlook Search, Functionality and Limitations of the Search Features
See all 25 articles

Security & Governance

  • Multi Factor Authentication Guide
  • Change verification method to OTP card
  • How to keep your data private on the web
  • How to avoid scams on the Internet
  • Protecting our University network - changes to USB removeable storage for staff
  • The physical side of cybersecurity
See all 20 articles

Staff software

  • ITS Software Summer Refresh
  • How to Check My IT Requests
  • Basic Linux operation and commands
  • Installing LAMMPS under Windows Subsystem for Linux
  • Derby WordPress
  • TestReach Offline Assessment Portal for Invigilators: Walkthrough Guide
See all 25 articles

Accounts

  • How to Request a Temporary Staff Account
  • Library Plus link goes to Signpost website
  • New Staff accounts

Wifi

  • Eduroam Wireless Network
  • Eduroam Troubleshooting Guide
  • Visitor and Public Wi-Fi: _TheCloud
  • Connect to Eduroam for Visitors from other Eduroam Institutions
  • Connect to Eduroam on Windows Mobile
  • Connect to Eduroam on Windows 10
See all 10 articles

Staff Microsoft 365

  • Announcing General Availability Of Breakout Rooms For Teams
  • Managing Notifications in Microsoft Teams
  • Public Versus Private Teams/Groups in Microsoft Teams and Microsoft 365 Groups
  • Managing Automatic Start in Microsoft Teams
  • @blc.ac.uk email addresses need to use @derby.ac.uk for Office365
  • Signing into another account in Microsoft 365

Anti Virus and Spam

  • Antivirus - Free Download Options for Staff and Students
  • Block or unblock senders in Outlook
  • Junk Email Filter
  • Start a virus check on your staff PC.

Connect to the University network via VPN

  • Connecting to the VPN with a Google Chromebook
  • VPN Access for External Contractors - Cisco AnyConnect
  • Remote Desktop Connection from a Mac
  • Setting up VPN on your University iOS Device
  • Remote into your PC after connecting via VPN

Oracle Finance System

  • How to use Finance Oracle - Purchase Requisitions
  • Sign into Oracle Applications Cloud

Audio / Visual

  • Kedleston Road Teaching Room Facilities
  • Teaching Room Directory
  • Enterprise Centre Ground Floor Audio Visual Facilities
  • EC G14 Audio Visual Facilities
  • EC G12 Audio Visual Facilities
  • EC G13 Audio Visual Facilities
See all 352 articles

Windows Desktop

  • Introductory guides to Windows 10
  • Requesting access to a Shared folder
  • Taking Screenshot and attaching to IT service Chats
  • Upgrading your device November 2021
  • How to check your computer name
  • Checking Windows 10 version
See all 10 articles

Apple Desktop

  • Restoring your iPad using iTunes on a computer and a USB cable
  • Mac Self Service
  • If your Mac keeps asking for the login keychain password

Printing

  • Kyocera MyPrint Information
  • How to SCAN using a Kyocera MFD
  • Printing From Staff Laptops
  • Printing in black and white when selecting the colour printer in Excel
  • Register your ID card on a Kyocera MFD
  • How to Print using Kyocera MFD
See all 7 articles

Blackboard Learn

  • Blackboard Learn Help Guides for Staff
  • Blackboard Collaborate help

Staff Onboarding

  • UoD Staff IT Equipment Standard Offering

Telephones

  • Teams Phone Guidance for Staff
  • Teams Phone - Activate Calls Dial Pad
  • Pre-Clearing 2022 - Gamma Horizon Support Guide

UDo - Online portal to the University of Derby (Current Students/Applicants)

  • UDo Force Upgrade - DerbyUni App

UoD Inter-departmental Guides

  • Partner Access Guide to Programme Evaluation Report (PER) Form
  • Visitor Management User Guide

Mobile Devices

  • Mobile Device Management (MDM) - Home
  • TROUBLESHOOTING: Blackboard App : Blackboard Mobile App : Blackboard Learn App : Blackboard Instructor App :
  • How to copy from iPad or iPhone to your computer
  • Mobile Device Management - Minimum Device Specs
  • Why Should I Enrol or Register my Mobile Device?
  • Mobile Management - What settings will be applied?
See all 13 articles

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