Staff Guides
Security & Governance
- Why am I seeing a 'Suspicious Activity' message when logging in?
- Multi-Factor Authentication Guide
- How to browse the web securely
- How to use public wi-fi networks securely
- How to keep your software up-to-date
- How to avoid social engineering attacks
Logging in and Passwords
Staff Email
- How to add a shared mailbox into Outlook
- Outlook Search, Functionality and Limitations of the Search Features
- Office 365 Distribution Group Management
- Change the Regional settings in Office 365
- Change the time zone in Outlook web app (Webmail)
- Grouping Tasks by mailbox in Outlook Task Bar
Staff software
- ITS Software Summer Refresh 2019
- Skype for Business | Introductions, Setup and User Guide
- Derby WordPress
- TestReach Offline Assessment Portal for Invigilators: Walkthrough Guide
- Library ISIL number
- Accessibility Guidance
Accounts
Wifi
- Eduroam Wireless Network
- Eduroam Troubleshooting Guide
- UniGuest Network
- Connect to Eduroam for Visitors from other Eduroam Institutions
- Connect to Eduroam on Windows Mobile
- Connect to Eduroam on Windows 10
Staff Office 365
- Managing Automatic Start in Microsoft Teams
- Managing Notifications in Microsoft Teams
- Microsoft OneDrive
- Microsoft Office 365 Pro Plus Staff Upgrade Q&A
- Uploading FIS file into ProGeneral error
- @blc.ac.uk email addresses need to use @derby.ac.uk for Office365
Anti Virus and Spam
Connect to the University network via VPN
Oracle Finance System
Audio / Visual
- Kedleston Road Teaching Room Facilities
- Teaching Room Directory
- WM004 Audio Visual Facilities
- How to use a Hand held Microphone?
- How to use a Lapel Microphone?
- Alan Bates Room Audio Visual Facilities
Windows Desktop
- Introductory guides to Windows 10
- Requesting access to a Shared folder
- How to Set up Dual Monitors in Windows 10
- How to Backup your Internet Browser Bookmarks
- Supported Operating Systems and Web Browsers
- Visitor Management User Guide
Apple Desktop
Panopto
Printing
- Kyocera MyPrint Information
- How to SCAN using a Kyocera MFD
- Printing in black and white when selecting the colour printer in Excel
- How to Photocopy using a Kyocera MFD
- Register your ID card on a Kyocera MFD
- How to Print using Kyocera MFD
Staff Course Resources
- Course Resources Help Guides for Staff
- Anonymous Marking
- ALLY – Accessibility
- Course Resources ( Blackboard) Administrative Support Access
- Preview User appearing in Course Resources
- Which web browsers are compatible with Pyramid reports? (Blackboard Analytics)
Staff Onboarding
Telephones
- Using Cisco Jabber for Conference Calls
- Resetting your Phone PIN
- First Time Login on Phone System
- Change your Voicemail PIN
- What Telephone Services we offer to Staff
- Jabber for iOS
Working from home
Mobile Devices
- Mobile Device Management (MDM) - Home
- How to copy from iPad or iPhone to your computer
- Mobile Device Management - Minimum Device Specs
- Why Should I Enrol or Register my Mobile Device?
- Mobile Management - What settings will be applied?
- Mobile Management - Work Devices
