Oracle Finance System

• Change default email client

Accounts

• Staff Temporary Account Request Process
• New Staff accounts

Audio / Visual

• Teaching Room Directory
• Sports Centre Audio Visual Facilities
• SC101 Audio Visual Facilities
• Field Room Audio Visual Facilities
• Track Room Audio Visual Facilities
• South Tower Meeting Room Facilities

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Desktop

• How to Backup your Internet Browser Bookmarks
• Supported Operating Systems and Web Browsers
• Visitor Management User Guide
• Assistive Technologies in Windows 10
• Introductory guides to Windows 10
• Extending Desktop - Multiple Monitors

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Other staff software

• Top tips for optimum inclusivity
• ITS Software Summer Refresh 2018
• RMS Accommodation Account Request Form
• RMS Call Logging Access form
• Migrating to Skype for Business
• Microsoft Store on Windows 10 Staff PCs - Get More Apps

See all 43 articles

Passwords

• Password Complexity Requirements
• How to change your password if your are off site staff or a member of staff with a mentor account
• If you know your current password and need to change it
• If you have forgotten your password
• Install the Password Reset link on your mobile device
• How to unlock your account

See all 7 articles

Printing

• Printing in black and white when selecting the colour printer in Excel
• Kyocera MyPrint Information
• How to SCAN using a Kyocera MFD
• How to Photocopy using a Kyocera MFD
• Register your ID card on a Kyocera MFD
• How to Print using Kyocera MFD

See all 10 articles

Security

• How to spot a phishing email
• Phishing & spam frequently asked questions
• How to report a phishing email
• AdBlock Plus: Hide Targeted messages pop-up

Staff Course Resources

• ALLY – Accessibility
• Course Resources ( Blackboard) Administrative Support Access
• Panopto: Install & Launch
• Panopto: Share Recordings
• Panopto: Create a webcast URL in advance
• Preview User appearing in Course Resources

See all 26 articles

Staff Email

• Outlook Search, Functionality and Limitations of the Search Features
• Office 365 Distribution Group Management
• Block senders in Outlook
• Fix Outlook search
• Change the Regional settings in Office 365
• Change the time zone in Outlook web app (Webmail)

See all 30 articles

Staff Onboarding

• Requesting a Telephone Account
• Requesting access to a Shared folder
• How do I access the UODSTAFF-001: Security and Governance Training

Staff Peoplesoft

• Peoplesoft Students - Admin users guide

Telephones

• Network Resetting of a Cisco Handset
• Jabber for iOS
• Sign into Jabber after the telephone migration
• Resetting your Phone PIN
• First Time Login on Phone System
• Change your Voicemail PIN

See all 11 articles

Uod Networks

• Connecting to Eduroam on Ubuntu 16.0
• VPN Access on University Managed STAFF ONLY devices
• Setting Up VPN Access on your Personal Computer for Remote Desktop Access
• Using Remote Desktop Connection via VPN

Wifi

• UniGuest Network
• Eduroam Troubleshooting Guide

Working from home

• Access network files from home PC
• Use Cloudpaging programs off-site
• Remote Desktop Connection from a Mac
• Trend Micro Anti Virus software available for Staff Home Use

Issues logging in

• IT Services Systems Status
• If your Mac keeps asking for the login keychain password
• Requesting access to Blocked URL Link

Mobile Devices

• Mobile Device Management (MDM) - Home
• How to copy from iPad or iPhone to your computer
• Mobile Device Management - Minimum Device Specs
• Why Should I Enrol or Register my Mobile Device?
• Mobile Management - What settings will be applied?
• Mobile Management - Work Devices

See all 17 articles