Entering a Collaborate Ultra session and finding you are the only person in the session or you are in a session with a few other participants but no instructor can be confusing and just as alarming as not being able to find your classroom in a physical building. This article will walk you through the most common mistakes to help you find the right Collaborate Ultra session.
Please check the following circumstances:
- You joined the session at the wrong time. Also be mindful if you are in a different time zone.
- You have joined the wrong session. Course Resources have "Course Rooms" always available, but your instructor may have scheduled a different Collaborate Ultra session at a particular date and time. https://help.blackboard.com/Collaborate/Ultra/Participant/Join_Sessions/LTI_Course
- You have joined the wrong Course in your school's Learning Management System (Course Resources, OpenLMS, Moodle, D2L, Brightspace, Canvas, Instructure, Schoology, etc...) Please check that you are accessing the correct Course for your class.
Still lost? Please follow up with your instructor or school's helpdesk to check for the right Time, the right Collaborate Ultra Session, and/or the right LMS Course.