University of Derby
Sign in
Sign in
Knowledge Base
  1. IT Services - University of Derby
  2. Student Guides

Student Guides


Passwords

  • Which Login Should I Use?
  • Manage Your Security Details for Multi-Factor Authentication (MFA) (Student Guide)
  • Multi-Factor Authentication (MFA)
  • Applicant Password Creation and Management
  • If you have forgotten or need to reset your password
  • Setup MFA via the Authenticator app on your phone
See all 13 articles

UDo - Your online portal to the University of Derby

  • UDo - Your online portal
  • SSO error in UDO
  • Access File Storage and OneDrive in UDo

Connecting to WiFi

  • Connecting to Eduroam Wi-Fi On Campus

Microsoft 365

  • How To Install Microsoft Office 365 Apps For mac OS On Your Mac At Home | Student
  • How to Install the Office 365 Apps on your Windows 10 or Windows 11 Computer at Home | Student
  • Microsoft 365 - After You Graduate
  • Office is not activated
  • Generate transcript captions from a video file - Microsoft Stream
  • Managing Share Permissions in OneDrive
See all 10 articles

Unimail

  • How to Set Up Unimail on Android
  • How to Set Up Unimail on iPad
  • How to Set Up Unimail on iPhone
  • Change the time zone in Outlook web app (Unimail)
  • Forwarding emails from a Unimail account

Turnitin

  • Turnitin Error - Invalid or missing state
  • Turnitin Guides and Frequently Asked Questions
  • Turnitin - Not enough Words Error
  • Submission not available - Turnitin

Panopto

  • Record to the Assignment folder in Panopto

Blackboard Learn

  • How do I access Blackboard Learn?
  • Blackboard App - Sign in issue
  • Blackboard Collaborate - How to enable browser permissions for webcams, microphones and application sharing on macOS
  • Can I Access Blackboard Learn Remotely
  • Can't See Module Menu Panel In Blackboard
  • Collaborate Recording image may freeze when a user stops Application Sharing in a Collaborate session.
See all 10 articles

Student Printing

  • Print from a University PC on campus - MyPrint
  • Print from your own device - Mobility Print
  • Print from your own device - papercut@derby.ac.uk
  • How do I add Print Credit to my Account?

Mobile Devices

  • How to borrow a laptop from the self-service device
  • Laptop Loans
  • Remove iCloud from Apple mobile devices (iPhone or iPad)
  • How to return a laptop to the self-service device
  • Lapsafe self-service laptops for students

Anti Virus and Security

  • Zoom - Staying Safe
  • How to keep your data private on the web
  • How to avoid scams on the Internet
  • How to report a phishing email
  • The physical side of cybersecurity
  • What is phishing and what can I do about it?
See all 14 articles

Software for students

  • AppsAnywhere
  • Adobe Creative Cloud Sign in on University Computers
  • Adobe Creative Cloud: Sign in and Install on a Personal Computer
  • Arnold Render - Enable the Plug-in within Maya
  • Autodesk applications for home use
  • Circuit Design Suite Download
See all 31 articles

FAQs

  • Student Feedback Survey
  • Third party application access using university Credentials
  • Unity Hub - First Use
  • safeMedicate
  • HOW TO USE A WELLBEING STUDENT LOAN LAPTOP
  • Joining a Blackboard Collaborate session
See all 11 articles

  • UDO
  • Staff
  • Library
  • ITS Internal
  • Find us
  • Contact us
  • News
  • Events
  • Jobs
  • Press
  • Our staff
  • Our organisation
  • Data governance
  • Accessibility
  • Privacy policy