How to setup MFA to verify via text or phone call (Students and Staff) – IT Services - University of Derby

This guide will shows how to setup the MFA (Multi-Factor Authentication) system so you can verify via a code in a text message or a phone call.

1. Visit https://aka.ms/mfasetup and Sign in.

Note: If your browser signs you into another account, please open a private browser window to visit office.com and follow the steps below.

2. Enter your username in the relevant format as shown below:

Students: <your username>@unimail.derby.ac.uk

Staff: <your username>@derby.ac.uk

Click next then enter your latest password and click sign in.

3. Select Next on the lets keep your account secure message.

4. Select I want to setup a different method.

5. Select Phone from the Choose a different method box.

6. Click or tap confirm.

7. Select the country your phone is registered to in the dropdown list and enter your phone number.

If you prefer to receive an automated phone call to verify, please select Call me and follow the instructions given over the phone.

8. Once you have entered your phone number, select Next.

9. A text message with a code in it will be sent to your phone. Enter the code and select Next.

If you selected Call me, you will receive a call to the number you entered.

10. You should then see a message confirming that you have successfully setup MFA via text message. Click Next.

11. Click Done.

12. You will now receive a text message that contains a code to allow you to verify your identity before logging in.

13.Add a backup authentication

After setting up your 1st method of MFA you should see this page

Its best to add a backup method incase your unable to receive a text for verification or if you lose your phone, you can add another phone number for like your parents number or someone you trust if you used text they can be set to call and vice versa but its also best to download the Microsoft authenticator app from your phones app store

Left-click on 'Add Method'.

From the drop-down menu, left-click on 'Authenticator app'.

Left-click on 'Add'.

Download the Microsoft Authenticator app (if you haven't already) from your device's app store.
Left-click on 'Next'.

If prompted, allow notifications.
Then add an account, and select "Work or School".
Left-click on 'Next'.

Scan the QR code.
Left-click on 'Next'.

Approve the sign-in on your mobile phone.

Left-click on 'Next'.

Keep the app installed on your phone, don't delete it.

Please note, if you are planning to change your phone number or traveling to another country, you will need to change your telephone number beforehand. Please see this guide that shows how to change your telephone number in the MFA system.