Setup MFA via the Authenticator app on your phone – IT Services - University of Derby

Please use the steps below to setup verification via the Microsoft Authenticator app on your mobile phone.

It's best to remove your University of Derby account from the Authenticator app if it's still showing, however if it won't let you remove it, please continue with the steps below.

1. Log in to office.com in your internet browser and it will show a message that more information is required.

2. Click Next.

3.Click Next again.

4. Click Pair your account to the app by clicking this link.

5. This will open the Authenticator app and add your student account.

6. Return to the browser where you logged into office (in step 1) and click Next, a number will then show on screen.

7. Authenticator will then pop up asking for a code, enter the number showing in the browser you logged into (switch over to your browser).

8. Approve the request and click Next.

9. Click Done.

Setup is now complete.

IMPORTANT. Please leave the Authenticator app on your phone, you will need to authenticate whenever you log in.

If the above method does not work, please try these steps.

Backup your Authenticator app

It's important to back up your Authenticator app configuration so you can transfer it to another phone or tablet if required. Please follow this guide that shows how to configure the backup.