Setup MFA via the Authenticator app on your phone – IT Services - University of Derby

Please use the steps below to setup verification via the Microsoft Authenticator app on your mobile phone.

It's best to remove your University of Derby account from the Authenticator app if it's still showing, however if it won't let you remove it, please continue with the steps below.

If you struggle with written guide please use the video tutorial below to follow alone with the guide

1. Visit your account security page and Sign in (link at the bottom of this guide).

Note: If your browser signs you into another account, please open a private browser window to visit office.com and follow the steps below.

2. Enter your username in the relevant format as shown below:

Students: <your username>@unimail.derby.ac.uk

Staff: <your username>@derby.ac.uk

Click next then enter your latest password and click sign in.

Select Next on the lets keep your account secure message.

3.Click Next again.

4. If you are on a PC click NEXT. If you are on a Phone click Pair your account to the app by clicking this link.

5.PHONE This will open the Authenticator app and add your student account.

5.PC You will now see a QR code, open the Authenticator App on your phone, click the + symbol, choose work or school account and then select scan QR code
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6. Return to the browser where you logged into office (in step 1) and click Next, a number will then show on screen.

7. Authenticator will then pop up asking for a code, enter the number showing in the browser you logged into (switch over to your browser).

8. Approve the request and click Next.

9. Click Done.

you have now setup MFA you now need to set up a backup method.

10.Add a backup authentication

After setting up your 1st method of MFA you should see this page

its best to add a backup method incase you change or lose your Device

A backup can be a spare device or tablet that can use the authentication app or you can use a parents device left-click on Add sign-in method and choose 'Authenticator app'. you can then follow the same steps as above
if you don't have a spare device you can you can use you a Mobile number for authentication, you can set up 2 mobile numbers one for text and one for calls, for example you can have your personal number set up for text and your parents for calls this way if you change your phone and number you can gain access to your account with your parents number to set up your new device for MFA

Add a phone number

Left-click on 'Add Method'.

From the drop-down menu, left-click on 'Phone'. You can add more than one phone number using the 'Alternative phone' option or your office phone using the 'Office phone' option.

Left-click on the country code drop-down menu.
Left-click on your country code.
Enter your phone number.
Left-click on either the "Text me a code" or "Call me" radio buttons.
Left-click on 'Next'.

Enter the code provided.
Left-click on 'Next'.

You should then see a message confirming that you have successfully setup MFA via text message. Click Next.

Click Done.

IMPORTANT. Please leave the Authenticator app on your phone, you will need to authenticate whenever you log in.

It's important to back up your Authenticator app configuration so you can transfer it to another phone or tablet if required.

Account security page link https://aka.ms/mfasetup