New starter Equipment

For new Full-Time staff members, Digital Solutions & Services offer an initial package to get your staff up and running without any additional cost to your department.

Please also bear in mind that the offer will only extend to new starters who meet the following criteria:

Full-time member of staff: Digital Solutions & Services will provide free of charge the relevant IT Equipment to enable to end user to fulfil their role. The IT Equipment will be managed by Digital Solutions & Services and will be eligible to be replaced as part of the University’s device replacement cycle.

If the member of staff already has a desktop PC and they request a laptop, the request would need to go to the purchasing team.

Part-time member of staff / contractor / temporary staff: Please contact Digital Solutions & Services to discuss whether or not the IT Equipment required will need to be purchased via your College/Department’s budget. IT Equipment purchased using non-DS&S budgets will NOT be eligible to be replaced as part of the University’s device replacement cycle.

(Part time = 0.6 FT hours or 22.2hrs per week confirmed 09/01/2020).

Research staff: If you are not based in one of the central research centre's where Digital Solutions & Services provide desktop PCs, you will need to purchase your IT equipment via your College/Department’s budget.

Associate lecturers: No IT equipment is provided by Digital Solutions & Services.

Students: Digital Solutions & Services will provide free of charge access to desktop PC and Apple Mac devices in general access labs, specialised software labs and libraries. Digital Solutions & Services via our Library Teams also offers short-term laptop loans to support your projects and to help you out in emergencies. These loans are free of charge.

Will the University buy me an Apple Mac? The University will supply Apple devices where there is a valid accompanying justification to the request. You will need to purchase such IT equipment via your College/Department’s budget.

Why does DS&S not provide local / desktop printers? To reduce the environmental impact, cost of printing and to provide a better service, there are multi-function devices installed throughout the University. You can print to any of them using a PC, as well as being able to use them to scan and photocopy. Prints can be sent at any time and then securely collected when you are ready.

Please note, if you decide to purchase IT Equipment via your department budget, specifically where it is a laptop, there is currently a 3–4-month delivery time due to the continuing worldwide shortage of components. So please take this into consideration when planning in IT Equipment requirements for a new starter.

What do you receive?

For all staff members, any request for IT Equipment needs to be requested in the first instance via an IT Service Desk ticket.

Digital Solutions & Services will as standard issue IT Equipment provisions from available stock, which is currently the provision of a Laptop and Charger.

The variation and the specific model of hardware you receive will vary dependent on available stock.

This is the current agreed process whilst discussions are currently ongoing between DS&S, HR and VCE with regards to what the finalised agreed IT Equipment provisions provided on and offsite to staff will be moving forward.

How do I get this set up?

Before your new starter arrives, contact the IT Service Centre by creating a ticket (https://itservicecentre.derby.ac.uk) with the following information filled in and amended:

 

Staff Name:
Staff Number:
New Position/Replacement Role:
Contract Type: Full-Time/ Fixed-Term/ Part-Time:
FTE equivalent hours:
Start Date:
End Date (if applicable):
Room Number where staff will be based:

 

Please bear in mind that we have work to do in the background before this will be ready for use, so the earlier you can let us know the better. Our current required notice period is 2 weeks time due to limited stock. 

What if I want something else?

For all other non-standard issued IT Equipment, this is not covered by DS&S’ budget at this time,

For such requests and cases, you will initially need to provide valid detailed justifications in the IT Service Desk ticket logged, as to why you believe non-standard IT Equipment is required to be issued is that case.

We may be able to provide temporary loans for such requests, or you may be directed to purchase via department budget through the Oracle Finance System, or you may be instructed that the UoD cannot source via either of these avenues, and as such you may be advised that such a purchase would need to be a personal investment.

 

I hope you found this helpful

For any further questions regarding this, please create a ticket to the IT Service Centre (https://itservicecentre.derby.ac.uk)