Passwords

• Which Login Should I Use?
• Manage Your Security Details for Multi-Factor Authentication (MFA) (Student Guide)
• Multi-Factor Authentication (MFA)
• Applicant Password Creation and Management
• If you have forgotten or need to reset your password
• How to setup to verify via the Authenticator app (students and staff)

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UDo - Your online portal to the University of Derby

• UDo - about your online portal
• Access File Storage and OneDrive in UDo

Connecting to WiFi

• Connecting to Eduroam Wi-Fi On Campus

Microsoft 365

• How To Install Microsoft Office 365 Apps For mac OS On Your Mac At Home | Student
• How to Install the Office 365 Apps on your Windows 10 or Windows 11 Computer at Home | Student
• Microsoft 365 - After You Graduate
• Office is not activated
• How Students can use Microsoft Office on Staff PCs (Consultation Rooms)
• Change Orientation of individual pages in Word

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Unimail

• How to Set Up Unimail on Android
• How to Set Up Unimail on iPad
• How to Set Up Unimail on iPhone
• Change the time zone in Outlook web app (Unimail)
• Forwarding emails from a Unimail account

Turnitin

• Turnitin - Frequently Asked Questions
• Submission not available - Turnitin

Panopto

• Record to the Assignment folder in Panopto

Blackboard (Course Resources)

• How do I access Blackboard (Course Resources)?
• Blackboard App - Sign in issue
• Blackboard Collaborate - How to enable browser permissions for webcams, microphones and application sharing on macOS
• Can I Access Blackboard (Course Resources) Remotely
• Can't See Module Menu Panel In Blackboard
• Collaborate Recording image may freeze when a user stops Application Sharing in a Collaborate session.

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Student Printing

• Print from a University PC on campus - MyPrint
• Print from your own device - Mobility Print
• Print from your own device - papercut@derby.ac.uk
• How do I add Print Credit to my Account?

Mobile Devices

• How to borrow a laptop from the self-service device
• Laptop Loans
• Remove iCloud from Apple mobile devices (iPhone or iPad)
• How to return a laptop to the self-service device
• Lapsafe self-service laptops for students
• Mobile App information

Anti Virus and Security

• Zoom - Staying Safe
• Cyber Security Top Tips for Students and Staff
• How to keep your data private on the web
• How to avoid scams on the Internet
• How to report a phishing email
• The physical side of cybersecurity

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Software for students

• AppsAnywhere
• Specialist Software on Blackboard (Course Resources)
• Adobe Creative Cloud Sign in on University Computers
• Adobe Creative Cloud: Sign in and Install on a Personal Computer
• Arnold Render - Enable the Plug-in within Maya
• Autodesk applications for home use

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FAQs

• HOW TO USE A WELLBEING STUDENT LOAN LAPTOP
• Joining a Blackboard Collaborate session
• How to set up your new computer
• Buying a Computer for Home use - What you need to know
• GDPR and Collecting Data
• Ezproxy site blocked access - the "Oops!" message

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