Student Guides
Passwords
- Login Issue
- Changing your phone number in the Multi-Factor Authentication (MFA) system
- Help! I can't sign in...
- Applicant Password Creation and Management
- If you have forgotten your password
- Register your Security Information
UDO portal
Connecting to WiFi
Microsoft 365
- How To Install Microsoft Office 365 Apps For mac OS On Your Mac At Home | Student
- How to Install Microsoft Office 365 Apps on your Windows 10 Computer at Home | Student
- How Students can use Microsoft Office on Staff PCs (Consultation Rooms)
- Change Orientation of individual pages in Word
- How to access OneDrive
Unimail
- How to Set Up Unimail on iPad
- How to Set Up Unimail on iPhone
- Updating your email settings (students)
- Change the time zone in Outlook web app (Unimail)
- Forwarding emails from a Unimail account
- Unimail Link missing in UDo or UDC
Turnitin
Panopto
Student Course Resources
- How do I access Course Resources?
- Blackboard App - Sign in issue
- Can I access Course Resources at Work?
- Can't see Module Menu Panel in Course Resources
- Submission - Technical Issue approaching the deadline time
- Why can't I see study materials in my module(s)
Student Printing
Mobile Devices
- How to borrow a laptop from the self-service device
- Laptop Loans
- How to return a laptop to the self-service device
- Self-Service Laptop Loans - Terms and Conditions of Use
- Lapsafe self-service laptops for students
- Mobile App information
Anti Virus and Security
- Zoom - Staying Safe
- Cyber Security Top Tips for Students and Staff
- How to report a phishing email
- The physical side of cybersecurity
- What is phishing and what can I do about it?
- How to spot a phishing email
Software for students
- Leostream - Apple MacOS Labs
- Remote Access to Specialist Labs
- Remote Access to Specialist Labs - Leostream
- AppsAnywhere
- AppsAnywhere - Access from home
- Specialist Software on Course Resources
FAQs
- Joining a Blackboard Collaborate session
- How to set up your new computer
- Buying a Computer for Home use - What you need to know
- GDPR and Collecting Data
- Ezproxy site blocked access - the "Oops!" message
- EBSCO and Library Plus and Ezproxy authentication
