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  1. IT Services - University of Derby
  2. Student Guides

Student Guides


Passwords

  • Which Login Should I Use?
  • Manage Your Security Details for Multi-Factor Authentication (MFA) (Student Guide)
  • Set up Multi-Factor Authentication (MFA) (Student Guide)
  • Applicant Password Creation and Management
  • If you have forgotten your password
  • Gaining access to your account with a Temporary Access Pass
See all 8 articles

UDO portal

  • No Tiles Appearing on UDo Or Blackboard "Error While Loading Element"
  • Access Personal Drive Storage in UDO
  • UDo Time-out Error

Connecting to WiFi

  • Connecting to Eduroam Wi-Fi On Campus

Microsoft 365

  • How To Install Microsoft Office 365 Apps For mac OS On Your Mac At Home | Student
  • How to Install the Office 365 Apps on your Windows 10 or Windows 11 Computer at Home | Student
  • Microsoft 365 - After You Graduate
  • Office is not activated
  • How Students can use Microsoft Office on Staff PCs (Consultation Rooms)
  • Change Orientation of individual pages in Word
See all 7 articles

Unimail

  • How to Set Up Unimail on iPad
  • How to Set Up Unimail on iPhone
  • Updating your email settings (students)
  • Change the time zone in Outlook web app (Unimail)
  • Forwarding emails from a Unimail account
  • Unimail Link missing in UDo or UDC
See all 7 articles

Turnitin

  • Submission not available - Turnitin

Panopto

  • Record to the Assignment folder in Panopto

Blackboard (Course Resources)

  • How do I access Blackboard (Course Resources)?
  • Blackboard App - Sign in issue
  • Blackboard Collaborate - How to enable browser permissions for webcams, microphones and application sharing on macOS
  • Can I Access Blackboard (Course Resources) Remotely
  • Can't See Module Menu Panel In Blackboard
  • Collaborate Recording image may freeze when a user stops Application Sharing in a Collaborate session.
See all 9 articles

Student Printing

  • MOBILITY PRINT – USER GUIDE
  • How to print from your Own Device using Kyocera MFD
  • How do I add Print Credit to my Account?

Mobile Devices

  • How to borrow a laptop from the self-service device
  • Laptop Loans
  • Remove iCloud from Apple mobile devices (iPhone or iPad)
  • How to return a laptop to the self-service device
  • Lapsafe self-service laptops for students
  • Mobile App information
See all 8 articles

Anti Virus and Security

  • Zoom - Staying Safe
  • Cyber Security Top Tips for Students and Staff
  • How to keep your data private on the web
  • How to avoid scams on the Internet
  • How to report a phishing email
  • The physical side of cybersecurity
See all 15 articles

Software for students

  • AppsAnywhere
  • Specialist Software on Blackboard (Course Resources)
  • Adobe Creative Cloud Sign in on University Computers
  • Adobe Creative Cloud: Sign in and Install on a Personal Computer
  • Arnold Render - Enable the Plug-in within Maya
  • Autodesk applications for home use
See all 27 articles

FAQs

  • HOW TO USE A WELLBEING STUDENT LOAN LAPTOP
  • Joining a Blackboard Collaborate session
  • How to set up your new computer
  • Buying a Computer for Home use - What you need to know
  • GDPR and Collecting Data
  • Ezproxy site blocked access - the "Oops!" message
See all 8 articles

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