University of Derby

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  1. IT Services - University of Derby
  2. Staff Guides

Staff Guides


Windows Devices

  • Requesting access to a Shared folder
  • Taking Screenshot and attaching to IT service Chats
  • How to Find Your Device Name Using Company Portal
  • Checking Windows 11 version
  • Remote Help (Quick Assist) - Remote Assistance Tool - Windows
  • How to Set Up Dual Monitors in Windows 11

Audio Visual Facilities

  • Teaching Room Directory
  • Kedleston Road Teaching Room Facilities
  • CB105 a/b/c small BYOM meeting spaces
  • Markeaton Street Teaching Room Facilities
  • STEM Building Teaching Room Facilities
  • Britannia Mill Teaching Room Facilities
See all 19 articles

Audio / Visual

  • CB105 a/b/c small BYOM meeting spaces
  • Microsoft Surface Hubs
  • Teams Meeting Rooms Cavendish Building
  • Crestron AirMedia (Wireless Cast)
  • Microsoft Teams Room Booking Panels
  • Sennheiser Mobile Connect Hearing Assistance System
See all 21 articles

Working from home

  • Access university resources off campus (Staff guide) and using VPN
  • Access network files off campus
  • Update password on University managed devices located off campus
  • Unknown User in Microsoft Teams
  • VPN for Managed Staff Apple Macs
  • FOR STAFF: Setting up a Teams call with a student or external
See all 7 articles

Logging in and Passwords

  • Set up Multi-Factor Authentication (MFA) (Staff Guide)
  • How to unlock your account
  • Self Service Password Reset (SSPR)
  • Invida Support
  • Password Complexity Requirements
  • If you have forgotten or need to change your password (Staff)

Staff Email

  • The Briefing Email Overview
  • How to add a shared mailbox into Outlook
  • Understanding and Managing Your Quarantined Emails
  • Switch from Outlook (New) to Outlook Classic
  • How to Manage Distribution Groups (New)
  • How to add personalised timetable from CMISGo into Outlook
See all 23 articles

Security & Governance

  • Multi Factor Authentication Guide
  • Keeping Partner Devices Secure and Up to Date
  • Change verification method to OTP card
  • How to keep your data private on the web
  • How to avoid scams on the Internet
  • Protecting our University network - changes to USB removeable storage for staff
See all 21 articles

Staff software

  • ITS Software Summer Refresh
  • Add or Change or Delete passwords from libraryauth
  • The user is not authorized in Alma
  • How to Check My IT Requests
  • Basic Linux operation and commands
  • Installing LAMMPS under Windows Subsystem for Linux
See all 24 articles

Accounts

  • How to Request a Temporary Staff Account
  • Library Plus link goes to Signpost website
  • New Staff accounts

Wifi

  • Eduroam Wireless Network
  • Eduroam Troubleshooting Guide
  • geteduroam
  • Visitor and Public Wi-Fi: _TheCloud
  • Connect to Eduroam for Visitors from other Eduroam Institutions
  • Connect to Eduroam on Windows Mobile
See all 11 articles

Staff Microsoft 365

  • Announcing General Availability Of Breakout Rooms For Teams
  • Managing Notifications in Microsoft Teams
  • Microsoft Teams Room Booking Panels
  • Public Versus Private Teams/Groups in Microsoft Teams and Microsoft 365 Groups
  • Managing Automatic Start in Microsoft Teams
  • @blc.ac.uk email addresses need to use @derby.ac.uk for Office365
See all 7 articles

Anti Virus and Spam

  • Antivirus - Free Download Options for Staff and Students
  • Block or unblock senders in Outlook
  • Junk Email Filter
  • Start a virus check on your staff PC.

Connect to the University network via VPN

  • VPN Access for External Contractors - Cisco AnyConnect
  • Remote Desktop Connection from a Mac
  • Remote into your PC after connecting via VPN

Oracle Finance System

  • Sign into Oracle Applications Cloud
  • How to use Finance Oracle - Purchase Requisitions

Apple Desktop

  • Restoring your iPad using iTunes on a computer and a USB cable
  • If your Mac keeps asking for the login keychain password

Printing

  • Kyocera MyPrint Information
  • How to SCAN using a Kyocera MFD
  • Printing From Staff Laptops
  • Printing in black and white when selecting the colour printer in Excel
  • Register your ID card on a Kyocera MFD
  • How to Print using Kyocera MFD
See all 7 articles

Blackboard Learn

  • Blackboard Learn Help Guides for Staff
  • Blackboard Collaborate help

Staff Onboarding

  • UoD Staff IT Equipment Standard Offering

Telephones

  • Teams Phone Guidance for Staff
  • Teams Phone - Activate Calls Dial Pad

UDo - Online portal to the University of Derby (Current Students/Applicants)

  • UDo Force Upgrade - DerbyUni App

UoD Inter-departmental Guides

  • Desk Bookings PowerApp - Make a booking
  • Partner Access Guide to Programme Evaluation Report (PER) Form
  • Visitor Management User Guide

Mobile Devices

  • Mobile Device Management (MDM) - Home
  • TROUBLESHOOTING: Blackboard App : Blackboard Mobile App : Blackboard Learn App : Blackboard Instructor App :
  • How to copy from iPad or iPhone to your computer
  • Mobile Device Management - Minimum Device Specs
  • Why Should I Enrol or Register my Mobile Device?
  • Mobile Management - What settings will be applied?
See all 13 articles

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